By using our website, you accept our terms and conditions.

Using our website

  • You are to be 18 years of age or older.
  • Details and information provided by you (such as card information) are accurate and correct.
  • You engage our site in good faith and avoid compromising the experience for other users of our site. You hence agree not to attempt to spam or abuse any aspect of our website performance or contact staff.

Third party links

Our website may contain links to third party websites that are not affiliated with or owned, operated, or controlled by Amber Laboratories. You acknowledge and agree that Amber Laboratories is not responsible for the content, privacy policies, or practices of such third party websites or the companies that own them. By using the site, you expressly relieve Amber Laboratories from any and all liability arising from your access and use of any third party website. We encourage you to review the terms and conditions and privacy policies of any third party websites before using them and disclosing your personal data to them.

Intellectual property rights

Amber Laboratories is a licensee for all intellectual property rights and to the content on the site, and in the material published on it. You may not copy, reproduce, modify or any form of taking content without written permission from Amber Laboratories.


You agree to fully indemnify and not hold us, and our partners, employees, affiliates, suppliers, subsidiaries, directors and representatives harmless from any claims, losses and damages from a breach of these Terms and Conditions by you, or anyone using your personal information.

Orders & Payments

You may place an order by adding the products you want to your cart. You shall be responsible for ensuring that your orders are accurate and any orders that have already been placed cannot be changed. We will notify you by email as soon as possible to acknowledge receipt of your order and provide you with an order number. If we are unable to fulfil your order following this acknowledgement, we will contact you by email or telephone advising you of this. If you require any information concerning your order please email us at quoting your order number. We may not accept your order if an item you have ordered is out of stock, if we have identified a product or pricing error or if we are unable to obtain authorisation for your payment. Please note that we reserve the right to reject any offer to purchase by you at any time.

Returns & exchanges

Goods that have been sold and received by the buyer cannot be returned as our goods are non-refundable and non-exchangeable. Only defective or incorrect items may be eligible for an exchange.


You agree that should Amber Laboratories not  enforce any aspect of  these Terms and Conditions, this does not lead to a waiver of such rights and provisions by us. Should  any of the provisions herein be held to be invalid,  or unenforceable, the remaining provisions of these Terms and Conditions shall remain in full force and effect.


We may terminate an order at any time by writing to you if:

  • what you have ordered is out of stock
  • we have identified a product or pricing error
  • we are unable to obtain authorisation for your payment
  • you do not, within a reasonable time, allow us to deliver the product to you
  • you do not, within a reasonable time of us asking for it, provide us with information necessary for us to deliver the product to you (e.g. delivery address)

We reserve the right to change, suspend or discontinue any features on this website at any time without notice.


We may change content or material on our website at any time and do not rely on any form of periodic updates. Our Terms and Conditions may also change depending on when there is deemed a need. We may inform generally of an update via a site notification upon entry .